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My SageFX Account - My Account 8

How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Wed, 07 Feb, 2024 at 12:10 PM
Can I Update/Change my Personal Details?
Unverified traders can quickly update personal details for accuracy and security.
Modified on: Mon, 08 Jan, 2024 at 08:53 AM
Change your Address on SageFX
You are not able to change your address directly on our SageFX back office. Our Customer Support team can assist you and change it for you.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How Long does it Takes to Get my Account Approved on SageFX?
We aim to approve your account within the same business day. If your account verification has gone over the 24-hour mark, please contact support via live chat.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Why am I Not Able to Upload my Documents on SageFX?
If you have previously uploaded a document and need to submit a new document, click on the ''KYC Verification'' tab and submit your new documents.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Why were my Documents Denied by SageFX?
You will find a break down of what type of documents are needed. If you need any clarification on what is needed, kindly contact us through support.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Update your Marketing Preferences on SageFX
You will need to go to the settings menu and scroll down to the bottom and click on ''Contact Preferences.'' Follow the steps provided to continue.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Find your Support Pin on SageFX
A support agent may ask you for your 6 digit support pin to help assist you with your request. The support pin can be found under ''settings'' once logged in.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM

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