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Outlook – Prevent SageFX e-mails going into your Spam Folder?

In order to ensure removing any possible restrictions when receiving e-mails from us, you would need to put our e-mails under your Allow or Safelist in your e-mail provider. This will safeguard you from losing any vital information from the e-mails that we send you. 

Step by Step Guide


  • Log in to your Outlook/Hotmail email.
  • Click “Settings” on the top right-hand of the email platform. 
  • Click “View all Outlook settings”.



  • Choose “Email” from the tabs on the left. 
  • Select “Junk Email”.
  • Under “Safe senders and domains” click “Add”.
  • Insert our email: [email protected] in the space provided.
  • Click “Save”



  • Our email is now listed under your “Safe User List”. Emails from the same address will go directly into your primary inbox rather than ending in your spam folder.

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