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Gmail – Prevent SageFX e-mails going into your Spam Folder

In order to ensure removing any possible restrictions when receiving e-mails from us, you would need to put our e-mails under your Allow or Safelist in your e-mail provider. This will safeguard you from losing any vital information from the e-mails that we send you. 



Step by Step Guide


  • Access your Gmail account. 
  • Select the “Spam” folder on the left. 
  • Click on our e-mail.



  • Click the 3 dots in the e-mail”.
  • Select “Filter messages like this”.



  • Insert our e-mail [email protected]” in the field provided. 
  • Click “Create a filter”.



  • Tick the box next to “Never send it to Spam”.
  • Tick the box “Categorise as:” and choose “Primary” from the drop down menu. 
  • Click “Create filter”.


  • The filter is now created and by doing so future e-mails will go directly in your primary email inbox.

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